Privacy Policy

Sinai Memorial
Effective Date: April 10, 2026
Last Updated: April 10, 2026

Sinai Memorial (“Sinai Memorial,” “we,” “us,” or “our”) respects the privacy of every individual who visits our website at sinaimemorial.org (the “Site”) or uses our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Because of the sensitive and personal nature of end-of-life services, we take your privacy especially seriously. We will never sell your personal information.

 

Information We Collect

Information You Provide Directly

When you interact with us through the Site or by phone, you may provide information such as:

  • Contact information — name, email address, phone number, and mailing address, for example when you call us, submit an inquiry, or request advance planning information.
  • Newsletter subscription — email address when you sign up to receive our newsletter.
  • Donation information — name, contact details, and payment information when you make a charitable gift. Payment transactions are processed by our third-party payment processor and we do not store your full credit card number on our servers.

Information Collected Automatically

When you visit the Site, certain information is collected automatically through cookies and similar technologies:

  • Usage data — pages visited, time spent on pages, links clicked, and referring URLs.
  • Device and browser information — IP address, browser type, operating system, and screen resolution.
  • Location data — general geographic location inferred from your IP address (not precise GPS location).


We use the following third-party services that may collect information automatically:

 

How We Use Your Information

We use the information we collect to:

  • Provide and coordinate funeral, burial, memorial, and mourner care services
  • Respond to your inquiries and requests
  • Process donations
  • Send our newsletter and updates about Jewish end-of-life education, events, and community resources (only if you have subscribed)
  • Improve our Site and understand how visitors use it
  • Comply with legal obligations

We do not use your information for unrelated marketing purposes, and we will never sell your personal information to third parties.

 

How We Share Your Information

We may share your information only in the following circumstances:

  • Service providers — with trusted vendors who help us operate the Site, process donations, send email communications, and host our website (e.g., our web hosting provider, WP Engine, and our email marketing platform). These providers are contractually required to protect your information and may only use it to perform services on our behalf.
  • Legal requirements — when required by law, regulation, legal process, or governmental request.
  • Safety — when we believe in good faith that disclosure is necessary to protect the rights, safety, or property of Sinai Memorial, our community, or the public.

We do not share personal information related to funeral or burial arrangements with any third parties for marketing purposes.

 

Cookies and Your Choices

Cookies are small text files stored on your device that help us understand how the Site is used and remember your preferences.

You may also control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of certain features on the Site.

 

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, provide our services, and comply with legal obligations. Information related to funeral and burial arrangements may be retained indefinitely as part of our permanent records, consistent with our role as a sacred burial organization (Chevra Kadisha).

 

Security

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

Your California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion of your personal information
  • Opt out of the sale or sharing of your personal information (we do not sell your information)
  • Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us using the information below.

 

Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us so we can promptly delete it.

 

Links to Other Websites

Our Site may contain links to third-party websites, such as event registration platforms or community organizations. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing personal information.

 

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

 

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Sinai Memorial Chapel
1501 Divisadero Street
San Francisco, CA 94115
Phone: (415) 921-3636
Email: info@sinaichapel.org